CCRIS vs CTOS: Complete Guide to Credit Scores in Malaysia
Everything you need to know about checking and improving your credit report
Your credit score can make or break your loan application. Understanding CCRIS and CTOS is crucial for anyone planning to apply for loans in Malaysia. This comprehensive guide explains everything you need to know.
What is CCRIS?
Central Credit Reference Information System
CCRIS is managed by Bank Negara Malaysia (BNM) and contains credit information of borrowers from all financial institutions in Malaysia.
What is CTOS?
Credit Tip-Off Service
CTOS is a private credit reporting agency that maintains comprehensive credit information including legal records and trade references.
CCRIS vs CTOS: Key Differences
| Aspect | CCRIS | CTOS |
|---|---|---|
| Managed By | Bank Negara Malaysia (Government) | Private Company |
| Cost | Free | RM50-150 per report |
| Data Scope | Banking data only | Banking + legal + trade references |
| History Period | 12 months payment history | Up to 5 years historical data |
| Update Frequency | Monthly | Real-time updates |
| Credit Score | No credit score provided | Provides credit score (300-850) |
How to Check CCRIS Report (Free)
Online via MyBNM Portal
- 1.Visit https://my.bnm.gov.my
- 2.Login with your Bank Negara account
- 3.Click on "Request CCRIS Report"
- 4.Verify your identity
- 5.Download PDF report instantly
In-Person at Bank Negara
- 1.Visit nearest Bank Negara branch
- 2.Bring IC (original)
- 3.Fill in request form
- 4.Collect report immediately
By Post
- 1.Download request form from BNM website
- 2.Attach certified copy of IC
- 3.Mail to CCRIS Unit, Bank Negara Malaysia
- 4.Receive report within 7 working days
CTOS Credit Score Ranges
High risk - likely to be rejected
Moderate risk - may need co-signer
Low risk - good approval chances
Very low risk - best interest rates
How to Improve Your Credit Score
Pay All Bills On Time
Payment history accounts for 35% of your credit score. Never miss a payment.
High ImpactKeep Credit Utilization Low
Use less than 30% of your credit card limits. Lower is better.
High ImpactDon't Apply for Multiple Loans
Each application creates a hard inquiry that lowers your score.
Medium ImpactMaintain Long Credit History
Keep old credit cards active. Length of credit history matters.
Medium ImpactFix Errors Immediately
Check reports regularly and dispute any incorrect information.
High ImpactReduce Outstanding Debt
Pay down existing loans to improve your debt-to-income ratio.
High ImpactFrequently Asked Questions
How long does negative information stay on CCRIS?
Late payment records stay for 12 months. Once corrected, the negative mark disappears in the next monthly update.
Can I check CCRIS for free?
Yes! CCRIS is completely free via MyBNM portal, in-person at Bank Negara branches, or by mail.
Do all banks check both CCRIS and CTOS?
Most banks check CCRIS (mandatory). CTOS is checked for additional verification, especially for larger loans.
How long does it take to improve credit score?
With consistent good behavior, you can see improvements in 3-6 months. Significant improvements take 12-24 months.
Will checking my own report hurt my score?
No! Checking your own CCRIS/CTOS report is a "soft inquiry" and does not affect your credit score.
📚 Continue Learning About Credit Scores
💰 10 FREE Ways to Improve Your Score
Learn practical tips to boost your CTOS score from 600 to 750+ without spending a single ringgit. Pay on time, reduce utilization, fix errors.
Read Free Tips →📈 From 500 to 700 in 6 Months
Follow a proven roadmap to increase your CTOS score step-by-step. Real strategies with specific timelines and actionable steps you can start today.
See The Roadmap →Ready to Apply for a Loan?
Now that you understand CCRIS and CTOS, check your eligibility for our competitive personal loan rates.